FAQ: Connecting your External Calendars

Can I edit synced calendar events inside Jam?

Not at this time. Synced calendar events are read-only in Jam. Any changes need to be made in the original calendar app, and those changes will sync over to Jam automatically within about an hour.

If you’d like to edit events inside Jam — including assigning them to family members, adding To Dos, or changing times — choose Import instead of Sync when connecting your calendar.


What’s the difference between Import and Sync?

Import creates editable copies of your events in Jam. Sync creates read-only, live-updating mirrors of your events. See our full guide on How to Connect your External Calendars to Jam for a detailed comparison.


Can I add family members to synced events?

Synced events are read-only, so you can’t edit an individual synced event or assign it to multiple people inside Jam. But you can assign a whole synced calendar to a family member — so that person’s synced events all show up under them. With an imported calendar you can assign individual events to multiple people and edit them freely; a synced calendar stays a live read-only feed tied to the one person you assign it to. If you need an event shared across several family members or want to edit it in Jam, import the calendar instead of syncing it.


How often does Jam update synced calendars?

After the initial connection, Jam checks for updates approximately once every hour. The first sync may take a bit longer depending on how many events need to be brought in.


Can I connect a Yahoo calendar?

Yahoo calendar accounts cannot be connected directly to Jam at this time. If you use Yahoo, you may be able to export your calendar data and bring it into Jam through another supported provider.


Can I use Jam across iPhone and Android?

Absolutely. Jam works cross-platform. You and your family can use Jam on different devices (iPhone, Android, web browser) and everything stays in sync.


Can I sync my calendar both ways (two-way sync)?

Full two-way editing (change an event anywhere and have it update everywhere) isn’t available yet. But you can get changes reflected in both directions: sync your external calendar into Jam, and also use Jam’s export to subscribe to your Jam calendar from Google/Apple. With both set up, an edit in Google shows in Jam, and an edit in Jam shows in Google — so a change won’t get lost. The one limit is that an event is edited where it lives, and the other side reflects it.

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