FAQ: Connecting your External Calendars

Can I edit synced calendar events inside Jam?

Not at this time. Synced calendar events are read-only in Jam. Any changes need to be made in the original calendar app, and those changes will sync over to Jam automatically within about an hour.

If you’d like to edit events inside Jam — including assigning them to family members, adding To Dos, or changing times — choose Import instead of Sync when connecting your calendar.

What’s the difference between Import and Sync?

Import creates editable copies of your events in Jam. Sync creates read-only, live-updating mirrors of your events. See our full guide on How to Connect your External Calendars to Jam for a detailed comparison.

Can I add family members to synced events?

Not currently. Synced events are read-only, so you can’t modify them inside Jam. To assign events to family members, import your calendar instead of syncing it.

How often does Jam update synced calendars?

After the initial connection, Jam checks for updates approximately once every hour. The first sync may take a bit longer depending on how many events need to be brought in.

Can I connect a Yahoo calendar?

Yahoo calendar accounts cannot be connected directly to Jam at this time. If you use Yahoo, you may be able to export your calendar data and bring it into Jam through another supported provider.

Can I use Jam across iPhone and Android?

Absolutely. Jam works cross-platform. You and your family can use Jam on different devices (iPhone, Android, web browser) and everything stays in sync.

Can I sync my calendar both ways (two-way sync)?

Two-way sync — where changes made in Jam also update your external calendar — is something we’ve heard from customers and are exploring. For now, we recommend importing your calendars into Jam and using Jam’s export feature to share your Jam calendar back to external apps.