How to Enable and Manage Notifications in Jam

Notifications help make sure you and your family never miss an event, To Do, or reminder. Jam sends push notifications directly to your device — no email notifications needed. Here’s how to set them up inside Jam, on your device, and even add extra reminders for events.

What Triggers Notifications?

Jam will send you a push notification when:

• A new event is added to your family calendar
• An existing event is changed (time, date, location, etc.)
• A To Do is assigned to you or updated
• A shopping list item is added or changed
• An event reminder goes off at the time you set

Good to know: At this time, deleted events do not trigger a push notification. This is something our team is actively working to improve.

1. Enable Notifications in the Jam App

1. Open the Jam app.
2. Tap your Profile Icon (top right).
3. Select Manage Account.
4. Tap Notifications.
5. Toggle ON the types of notifications you’d like to receive (events, To Dos, shopping lists, etc.).

2. Enable Notifications on Your Device

On iPhone/iPad

1. Open your device Settings.
2. Scroll down and tap Jam.
3. Tap Notifications.
4. Toggle Allow Notifications ON.
5. Choose your alert style (Lock Screen, Notification Center, Banners, and Sounds).

On Android

1. Open your device Settings.
2. Tap Apps or Apps & Notifications.
3. Find and tap Jam.
4. Tap Notifications.
5. Toggle notifications ON and adjust sound/pop-up preferences.

On Web Browser (Desktop/Laptop)

1. Sign in to Jam on your browser.
2. When prompted, click Allow to enable notifications.
3. If you missed it, adjust in your browser settings (Chrome, Safari, Edge, Firefox) by allowing notifications for jamfamilycalendar.com.

3. Add Extra Reminders to Events

You can set reminders for important events so you never miss a thing.

1. Open Jam and create a new event (or edit an existing one).
2. Fill in the event details (title, family members, time, etc.).
3. Tap Reminders/Notifications.
4. Select a time (e.g., 1 day before, 1 hour before, 10 minutes before).
5. Save the event.

All family members assigned to the event will receive the reminder, as long as notifications are enabled in Jam and on their devices.

Tips

• Each family member needs to turn on notifications for their own device and account.
• Events and To Dos with due dates will automatically generate reminders.
• Notifications are push only — Jam does not send email notifications for calendar changes.
• If you’re not receiving alerts, double-check both Jam’s in-app notification settings and your device settings.
• Cross-platform households (iPhone + Android) will both receive push notifications — Jam works across all devices.

With notifications set up, Jam makes it easier to keep your family on track and never miss a practice, appointment, or deadline.